Selina produces ok items, but unfortunately, the reliability is not there. To receive anything on time is nearly impossible—I often have to send multiple follow-up messages just to receive a simple confirmation. Selina rarely delivers on her word when it comes to shipments; they are consistently delayed, and the information provided is often inaccurate.
Despite giving her several chances, the same issues keep happening. For example, I was promised my samples last week, yet I still haven’t received them. What is expected to be shipped remains incomplete, and I have not even received pictures for confirmation.
At this point, I’m simply exhausted from the delays and lack of communication. I truly hope someone else from this company can step in, as I would like to continue working with the brand but need a representative who is reliable and transparent.